Privacy Policy
Effective Date: 15 January 2025
At idaralumin, we understand that trust forms the foundation of every meaningful business relationship. This privacy policy explains how we collect, use, and protect your personal information when you engage with our financial modeling education services.
Information We Collect
When you interact with our financial modeling programs, we collect various types of information to provide you with relevant educational content and support. The information we gather helps us understand your learning needs and deliver personalised guidance throughout your educational journey.
Personal Details
Your name, email address, phone number, and professional background. We use this information to communicate course updates, provide academic support, and send relevant industry insights.
Educational Information
Your academic history, current skill level, career goals, and learning preferences. This helps us recommend appropriate course pathways and adjust our teaching approach to match your experience level.
Technical Data
IP address, browser type, device information, and website usage patterns. We analyse this data to improve our online learning platform and ensure our content displays properly across different devices.
Financial Information
Payment details for course fees and any financial assistance applications. All payment processing occurs through secure, encrypted channels with established Australian financial institutions.
How We Collect This Information
Information comes to us through several channels during your interaction with our services. Most commonly, you provide details directly when enquiring about courses, completing enrolment forms, or participating in our educational programs. We also gather technical information automatically when you visit our website or use our learning management system.
Sometimes we receive information from third parties, such as when you apply through education agents or use social media to connect with our programs. In all cases, we ensure these partners follow privacy standards that align with Australian regulations.
How We Use Your Information
Your information serves specific educational and administrative purposes that directly benefit your learning experience. We don't sell personal data to marketing companies or use it for purposes unrelated to your education.
- Delivering course content, assignments, and educational materials through our online platform
- Providing academic guidance, career advice, and technical support throughout your studies
- Processing enrolment applications, managing course schedules, and handling fee payments
- Sending course updates, industry news, and information about advanced learning opportunities
- Maintaining accurate academic records and issuing certificates upon program completion
- Improving our curriculum based on student feedback and learning outcomes
- Ensuring platform security and preventing unauthorised access to student accounts
- Complying with Australian education regulations and reporting requirements
We may occasionally use your information to inform you about new courses or advanced programs that align with your demonstrated interests. However, you can opt out of these communications at any time while still receiving essential course-related messages.
Information Sharing and Disclosure
We maintain strict controls over who can access your personal information. In most cases, your data stays within our organisation and is only accessible to staff members who need it to support your education.
Limited Sharing Situations
There are specific circumstances where we may share your information with carefully selected third parties:
- Educational Partners: When we collaborate with industry professionals or guest instructors to enhance your learning experience
- Technical Service Providers: Companies that help us maintain our learning platform, process payments, or provide student support services
- Professional Verification: Industry bodies or potential employers who need to verify your qualifications, but only with your explicit consent
- Legal Requirements: Government agencies or regulatory bodies when required by Australian law or court orders
- Emergency Situations: Healthcare providers or emergency services if we believe there's immediate risk to your safety or wellbeing
All third parties who receive your information must agree to handle it according to Australian privacy standards and use it only for the specific purposes we've outlined.
Your Privacy Rights Under Australian Law
Australian privacy legislation gives you significant control over your personal information. These rights ensure you can make informed decisions about how your data is used and maintained.
Access Rights
Request copies of all personal information we hold about you, including how it was collected and how we're using it.
Correction Rights
Update or correct any inaccurate or outdated information in your student records or personal profile.
Deletion Rights
Request removal of your personal information, subject to educational record-keeping requirements and legal obligations.
Restriction Rights
Limit how we use specific types of information, particularly for marketing or non-essential communications.
Portability Rights
Receive your personal information in a format that allows you to transfer it to other educational institutions.
Objection Rights
Object to certain uses of your information, especially for direct marketing or automated decision-making processes.
To exercise any of these rights, contact us using the details provided at the end of this policy. We'll respond to your request within 30 days and provide clear information about any steps you need to take.
Data Security and Protection
Protecting your information requires both technological safeguards and careful human oversight. We've implemented multiple layers of security to prevent unauthorised access, data breaches, and information misuse.
Technical Security Measures
- SSL encryption for all data transmitted between your device and our servers
- Secure database storage with regular automated backups stored in separate geographic locations
- Multi-factor authentication requirements for all staff accessing student information
- Regular security audits and penetration testing by independent cybersecurity experts
- Firewall protection and intrusion detection systems monitoring our networks continuously
- Regular software updates and security patches applied to all systems handling personal data
Administrative Security Practices
Our staff receive regular training on privacy requirements and data handling procedures. Access to your information is strictly limited to team members whose roles require it, and all access is logged and monitored.
We maintain incident response procedures that allow us to quickly address any potential security issues and notify affected individuals within 72 hours if a breach occurs that might impact your personal information.
Data Retention and Deletion
We keep your information only as long as necessary for educational, legal, or legitimate business purposes. Different types of information have different retention periods based on their importance and regulatory requirements.
Academic Records
Transcripts, certificates, assessment results, and attendance records. Required for verification purposes and compliance with Australian education standards.
Financial Information
Payment records, fee schedules, and financial assistance documentation. Maintained for tax purposes and financial auditing requirements.
Communication Records
Email correspondence, support tickets, and course-related communications. Kept for quality assurance and dispute resolution purposes.
Technical Data
Website usage logs, system access records, and technical support information. Used for security monitoring and system improvement.
Marketing Data
Information about course interests, newsletter subscriptions, and promotional communications. Deleted sooner if you withdraw consent.
When retention periods expire, we securely delete or anonymise your information using industry-standard data destruction methods. In some cases, we may retain anonymous statistical data for research and course improvement purposes.
International Data Transfers
While idaralumin operates primarily within Australia, some of our educational technology partners and service providers are located overseas. When we transfer your information internationally, we ensure appropriate safeguards protect your privacy rights.
Most international transfers occur with companies in countries that the Australian Privacy Commissioner has determined provide adequate privacy protection, such as Canada, the European Union, and New Zealand.
For transfers to other countries, we use contractual agreements that require overseas recipients to handle your information according to Australian privacy standards. You can request details about specific international transfers that might affect your information.
Cloud Storage and Services
Our learning management system uses cloud infrastructure that may store data in multiple geographic locations for security and performance reasons. All cloud service providers must demonstrate compliance with Australian privacy requirements and maintain appropriate security certifications.
Cookies and Website Tracking
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how students interact with our online resources. Most cookies we use are essential for the website to function properly, while others help us improve our services.
Types of Cookies We Use
- Essential Cookies: Required for login functionality, course navigation, and secure data transmission
- Performance Cookies: Help us understand which pages are most useful and identify technical issues
- Preference Cookies: Remember your settings, language choices, and personalisation options
- Analytics Cookies: Provide insights about website usage patterns and student engagement with our content
You can control cookie settings through your browser preferences, though disabling essential cookies may limit your ability to access certain parts of our learning platform. We don't use cookies for advertising purposes or share cookie data with marketing companies.
Changes to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur in our data handling practices, technology systems, or relevant legislation. Changes reflect our ongoing commitment to protecting your privacy while improving our educational services.
When we make substantial changes that affect how we collect, use, or share your information, we'll notify you via email at least 30 days before the changes take effect. For minor updates, such as clarifying existing practices or updating contact information, we'll post the revised policy on our website.
We encourage you to review this policy periodically, especially before providing new personal information or enrolling in additional courses. The effective date at the top of this document indicates when the current version was last updated.
Contact Information for Privacy Matters
We're committed to addressing your privacy concerns promptly and transparently. Whether you have questions about this policy, want to exercise your privacy rights, or need to report a privacy concern, our team is ready to help.
For privacy-related enquiries, please contact us directly rather than using general enquiry channels. This ensures your request reaches the appropriate team members who can provide accurate information and take necessary action quickly.
Privacy Officer Contact Details
For all privacy-related matters, complaints, or requests to exercise your rights under Australian privacy law:
We aim to respond to all privacy enquiries within five business days and resolve most requests within 30 days.